Anaa Idrees

Anaa Idrees

Operations Manager & Head of Growth | Revenue Expansion

Dubai, UAE

Profile summary

Strategic Operations Manager and Head of Growth with 7 years shaping revenue and operational outcomes across GCC and international markets. Trilingual in English, Urdu, and Arabic, known for scaling asset capacity, driving enterprise account expansion, and directing cross-functional retention strategies. Committed to delivering measurable business growth through disciplined process optimization and data-driven execution.

Career highlights

Operations And Inventory Growth: Scaled occupancy for a 60-apartment asset of 850 beds from 400 tenants to 100 percent capacity within 55 days.

Revenue And Quota Attainment: Closed $550K total revenue against a $480K expansion quota, achieving 114.5% quota attainment through targeted retention programs.

Enterprise Portfolio Scaling: Scaled portfolio ARR from $2M to $3.2M in 14 months using executive business reviews and retention programs.

Key skills

ProfessionalEnterprise Account Management Quota Attainment Churn Mitigation EBRs/QBRs Upsell/Cross-sell Corporate Spend Management Fleet Cards Telematics Integration Asset Tracking OBD Diagnostics Salesforce (SFDC) Salesloft Tableau Basecamp Microsoft Office Suite English (Professional) Urdu (Native/Fluent) Arabic (Basic) Operations Management Growth Strategy

Professional experience

Operations Manager & Head of GrowthJul 2025 - Present
Qureshi Curastay Holiday Homes L.L.CDubai, UAE

Defines operational and growth strategy for the asset, steering leasing pipelines, digital workflows, and inventory configurations. Manages leasing operations, channel expansion, and forecasting systems.

  • Scaled occupancy for a 60-apartment asset of 850 beds from 400 tenants to 100 percent capacity within 55 days.
  • Automated digital check-in workflows feeding financial forecasting databases, cutting manual processing times.
  • Pivoted inventory layout to high-density configurations to preserve business continuity and revenue during market shifts.
  • Expanded broker referral pipelines and launched internal spiffs to accelerate lead conversion.
Senior Account Manager, Premier Mid-MarketMay 2024 - Jul 2025
Motive (Formerly KeepTruckin)

Directed account management operations for mid market portfolios, owning growth and retention strategies across 52 accounts with truck fleets ranging from 100 to 150 units. Managed enterprise contract negotiations, cross functional frameworks with customer success, and portfolio expansion initiatives over a 14 month period.

  • Closed $550K total revenue against a $480K expansion quota, achieving 114.5% quota attainment through targeted retention programs.
  • Displaced competitor Samsara on a $200K account, expanding it by $180K TCV to deploy AI Dash Cams and safety suites across 80 trucks.
  • Negotiated and closed the team largest $465K TCV vendor financed enterprise contract while increasing account retention by 40%.
Customer Success Manager, Upper SMBDec 2020 - Oct 2022
Motive (Formerly KeepTruckin)

Directed customer retention strategies for an upper small and medium business segment portfolio comprising 118 clients and 160K in ARR, maintaining the lowest account churn rate across the organization.

  • Earned official company recognition for sustained top performance by averaging 110% to 130% quota attainment over 2 years.
  • Executed 25 to 35 Quarterly Business Reviews per quarter with executive sponsors to drive retention and platform usage.
Publicist & Senior Account LeadJun 2018 - Dec 2020
Lotus Client Management & Public RelationsLahore, PK

Managed client portfolios and campaign execution across national markets while overseeing communications strategy, brand positioning, and public relations initiatives for major consumer brands.

  • Managed campaigns representing over PKR 30M in account value for brands including Unilever, Garnier, L'Oreal, Coke Studio, and Maybelline.
  • Secured national media coverage, managed crisis communications, and drove multi-channel brand placements.
Key Account ManagerFeb 2017 - Jan 2018
CreactJeddah, KSA
  • Executed shopper marketing campaigns for global accounts from initial brief through final production.
  • Managed campaign deliverables and client communications across account lifecycles.
Senior Account ManagerMay 2024 - Jul 2025
Premier Mid-Market
  • Scaled portfolio ARR from $2M to $3.2M in 14 months using executive business reviews and retention programs while closing $550K in total revenue against a $480K expansion quota for 114.5% attainment.
  • Displaced competitor Samsara on a $200K account, expanding it by $180K TCV to deploy AI Dash Cams and safety suites across 80 trucks, and negotiated the team largest $465K TCV vendor-financed enterprise contract.
Customer Success ManagerDec 2020 - Oct 2022
Upper SMB
  • Averaged 110 percent to 130 percent quota attainment over 2 years.
  • Executed 25 to 35 Quarterly Business Reviews per quarter with executive sponsors.

Education

BSc
University of Business and Technology (UBT)

Marketing

Languages

English · Professional

Urdu · Professional

Arabic · Basic